Health and Independence Services

A care and support service from GreenSquareAccord

Health and Independence Services (formerly Age UK Walsall and Accord Age Matters) offers a wide range of services for people aged 40+ across the whole of the Walsall borough.

> Download our services leaflet

Making Connections

GreenSquareAccord’s Health and Independence Service is one of four voluntary organisations funded by Public Health Walsall to connect older people to the right community-based provision that best suits their needs and interests.

Our Social Connector Sara Zanib will meet with you and discuss the type of support available and the range of activities that you may wish to access. Both Sara and Mark are experienced in working with older people from a wide range of communities and backgrounds.  They recognise everyone is different so will take time to discuss what support is right for you!

Referrals are dealt with by the Fire Service in the first instance, who will then refer you to the relevant Social Connector Hub in your area.

If you are an older person - or know an older person - who would benefit from more social interaction, please contact the Fire Service on 0121 380 6690.

When accessing this scheme, you will also be offered the opportunity to have a Safe and Well Visit by the Fire Service if you have not previously had one.

What is Healthy Years Ahead?

Healthy Years Ahead aims to promote better physical and mental health and wellbeing to adults aged 40+ throughout Walsall.

We work closely with community and specialist services to raise awareness of the practical steps people can take to improve their health and reduce the risk of developing chronic health conditions in later life. We provide advice, support and training on:

  • Increasing physical activity
  • Healthy eating options
  • Emotional wellbeing
  • Maintaining a healthy, happy, independent life
  • And much more 

If you:

  • Are aged 40+ and live in Walsall
  • Are an employer based in Walsall
  • Work with groups and individuals in the community

Get in touch 

Please call us for more information on our tailored individual support, training or information sessions on 01922 638825 or email HealthyYearsAhead@GreenSquareAccord.co.uk

Would you like regular information on health and wellbeing?  Why not join our Whatsapp Broadcast.  To join please send “subscribe” to 07850716796

You can also follow us on Facebook and Twitter. Use #HealthyYearsAhead when discussing health related messages on social media. 

> Useful links document (please check regularly for updates)

> Download a poster

> Employer / business info leaflet

Pathways 4 Life

Pathways 4 Life provide a range of support services for people living with dementia and their carers, funded by Walsall Clinical Commissioning Group.

Pathways 4 Life deliver a range of information, advice and support services to include seven dementia cafes on a monthly basis across the Walsall borough offering people with dementia and their families, the opportunity to meet, share experiences and access a range of support services.

The scheme comprises the following :

  • 4x Dementia Support Workers based at the Manor Hospital
  • 1x Dementia Café Coordinator—delivering cafes across the borough
  • 1x Dementia Support Worker Hard-to-Reach Groups
  • 2x End of Life—Care Homes Support Worker
  • 6x Personal Assistants in Dementia, providing post diagnosis support for people with dementia, their families and carers.

For more information, please contact Pat Roberts on 07788385447 or Stella Templeton on 07702256306.

Help at Home

Help at Home is a not-for-profit service delivered by Health and Independence Services. The service offers you as much or as little help as you need, in and around the home. From housework to shopping or escorting people to GP and hospital appointments, we can help.

The service charges just £16.90 per hour. All staff are security checked to an enhanced level and receive regular supervision and support from the scheme's Coordinator.

Please call Jenny Holloway 01922 638 825 / 07718987020 for a no-obligation chat about the service.

Carer's Support Service

Our Carers' Support Service provides essential respite within the home for a carer of an individual with dementia.

The service is delivered by trained staff who will pro-actively engage with the service user to support social interaction, gentle physical exercise and, where appropriate, to get out and about in the local community.

Service cost - £16.90 per hour

All staff are security checked to an enhanced level and receive regular supervision and support from the scheme's Coordinator.

For more details on this, or any of our other services, please contact Jenny Holloway on 01922 638 825.

Friendship Support Scheme

Our Friendship Support Scheme is a free service that helps combat isolation for older people across the borough.

The Scheme's main aim is to help isolated older people in any setting, not just within the community, become more socially active and receive support to access local community activities. The individual will be visited in their own home by one of our vetted and trained volunteers.  The volunteer will not only provide social interaction within the home, but will also support people to get out and about in the local community or re-engage in previous interests that may have gone by the way-side.

This service also offers a free telephone support service if an individual does not want to be visited in their home but would benefit from a friendly chat on a regular basis. Please call 01922 638825.

Building Better Opportunities - The Bridges Programme

The Building Better opportunities programme is funded by National Lottery Community Fund and the European Social Fund (ESF), who are co-investing in local projects tackling the root causes of worklessness, promoting social inclusion and driving local jobs and growth.

The scheme works across Walsall, Wolverhampton and Dudley to support people aged 50+ who are furthest removed from the job market.  Work and Enterprise Advisors will work with individuals to determine their goals and aspirations to gain future employment.

This scheme supports people aged 50+ to overcome barriers they may have to finding work or becoming 'work ready' and move closer to the job market.  Barriers may include:

  • being out-of-work for a number of years and lacking in confidence
  • being recently made redundant from a long-standing job and requiring new skills 
  • being unfamiliar with modern job search facilities being unfamiliar with modern job application processes and procedures

Case study

Steve is 57 and had been unemployed for 18 months when he joined the BBO project. He had done several voluntary roles during this time but wanted to return to paid employment. Steve had previously worked in a warehouse and as a driver so had lots of experience but some of his qualifications had expired.

We supported Steve to work towards gaining some new qualifications. He has completed a CSCS revision course so is now ready to take the next step towards applying for a CSCS card.

We have also worked with Steve to improve his confidence using the internet & applying for jobs. When we first met Steve he was looking for jobs but had not registered with recruitment websites other than Universal Jobmatch. We supported Steve to register with a variety of recruitment websites and update his CV.

One of the problems Steve had was access to the internet. Steve was a member of the library but had never used their computers so Health and Independence Services visited the library with Steve and worked with him to improve his confidence using the internet, searching for work and sending emails. In January 2017 Steve applied for a job online and attached his CV. He did it completely by himself and commented ‘that was the first time I’ve attached my CV to an email myself, I’m really pleased.’

Steve’s confidence has improved since working with us and with his increased IT skills and pursuing up to date qualifications, Steve hopes to return to paid employment in the very near future.

Support Provided
  • providing advice and information on a range of support available
  • seeking volunteering, work placement and vacancies suitable for people on the programme
  • engaging with individuals on the programme to assess their employment aspirations and training development needs.

Contact us

For more information, please contact either Penny Betts, Helen Charlesworth or Lisa Jarvis  on 01922 638825

We provide 3 levels of support to suit each individuals need:

  • Level 1 – you manage your own budget where you are supported by a care agency or attend a day centre, with the support of the Direct Payments Team.
  • Level 2 – you manage your own budget where you are supported by a Personal Assistant, with the support of the Direct Payments Team.
  • Level 3 – your Direct Payments Support Team manage your budget on your behalf where you are supported by a care agency or attend a day centre, by opening an individual bank account.

For Personal Health Budgets, this can include extensive support around payroll services and management of accounts.

We aim to give you the independence to make informed choices around your care and support and how you will manage your budget.

Please contact Freya Belgian on 07710 487289 or Chloe Smith on 07580 977890, or email us at directpayments@greensquareaccord.co.uk


Give us a call on 01922 638825 or use the form opposite to send us a message.
We'd love to hear from you.

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